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Frequently Asked Questions

Our return policy allows returns within [insert number] days of receiving your order. The item must be in its original condition and packaging. For more details, please refer to our [Refund and Returns Policy]

To track your order, log in to your LuxéOré account and navigate to the “Order History” section. You will find detailed information about the status and tracking details of your order there.

Yes, we offer free international shipping. We ship to a wide range of countries around the world. During the checkout process, you can select your country for shipping options.

You can reach our customer support team by emailing us at support@luxeore.com. We aim to respond to your inquiries within 48H.

Yes, at LuxéOré, we are committed to sustainability. We prioritize ethically sourced materials and use recycled metals in our jewelry production.

We accept a variety of payment methods, including Visa, MasterCard, Maestro, American Express, JCB, Carte Bancaire, PayPal, and Apple Pay. All transactions on our website are secured with encryption technology for your peace of mind.

Yes, LuxéOré offers options to customize and personalize select jewelry items. Contact our experts to discover the possibilities and create a unique piece that reflects your style and sentiments. Please note that customization options may vary by product.

The best quality in an exclusive design

Experience Unparalleled Quality Crafted into Exclusively Designed Creations

Engagement Ring Settings

Consult with our diamond experts to select the perfect stone for your chosen setting, and create a timeless symbol of your love and commitment.

Order a diamond expert consultation +33-1-23-45-67-89